New players only 18+. Min deposit £20. 40x wagering applies to match up bonus. Offer valid for one week. 50 spins on Starburst. 40x wagering applies to spins. Terms and conditions apply. See full T&Cs for more detail. 18+ Please Play Responsibly. GambleAware.org
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Operated by AG Communications Limited and regulated by the United Kingdom Gambling Commission, Luckland Casino is one of the hottest casino sites of 2024.
By the end of this in-depth review, you’ll have a fair idea regarding:
- Games available
- Bonuses and promotions
- VIP program
- Payment options
- Mobile compatibility
- Responsible gaming measures
- Overall feel and ambience
So, let’s take a deep dive and see if Luckland is worth your time and money.
LuckLand Bonuses and Promotions
If you’re on the lookout for the best bonus offers, check out Luckland’s exquisite weekly promotions. The welcome bonus combines deposit math offer and bonus spins. The matched deposit amount is modest, but I managed to squeeze out a couple of enjoyable gaming sessions out of it.
Welcome Package
Luckland Casino offers a bonus of 100% up to £50 + 50 bonus spins. To claim it, I had to deposit £20, which isn’t that much, but plenty of British casinos offer a minimum deposit amount of just £10.
To request a cash out, I had to meet a wagering requirement of 35x, which is what I am used to as it’s a standard number in the online gambling world.
As I cashed in a £20 bonus, I had to wager a minimum of £700 to be able to withdraw my winnings.
The extra bonus spins need to be used within a day, or else they’ll expire. A 24-hour validity time is quite restrictive. This short window often leads to a rushed gaming experience, or you can simply forget to use them as I did, so it’s definitely a downside in my book.
Any sum you win from free spins is granted as bonus funds carrying a wagering requirement of 50x, which are on the higher end.
Here are the key terms and conditions of the welcome bonus:
- New depositing players only.
- Min. deposit: £20.
- Max. bonus: £50.
- Winnings won with bonus spins that require deposit, have to be wagered 40x.
- The Welcome bonus is limited to one bonus per household.
- The Welcome bonus may not be used in conjunction with any other bonus, promotion or offer.
- The Welcome bonus must be wagered at LuckLand within 21 days of being credited to your account.
- All spins credited to a player’s account must be used within 1 day from when the offer was granted. Unused spins will be removed from the account thereafter.
- Spins are considered as a bonus and must be wagered before any winnings can be cashed out.
- T&Cs apply. 18+ Please play responsibly. GambleAware.org.
Seasonal Deals
Luckland runs several promotions, from mystery boxes, daily spin challenges, to sports bets. Let’s take a brief look at what Luckland is offering right now:
- Spin Your Wazdan Favourites for £1,000,000 in Prizes
- Daily Spin Frenzy
- Drops & Wins: £2,000,000 in Prizes per Month
Luckland Casino VIP Program
The VIP program in Luckland is divided into 7 levels, each with its own set of requirements as follows:
- The new member level is activated once you sign up automatically. The reward point redemption rate is 35 and it offers a fast cashout and birthday bonus.
- The next level is the bronze level. This package is activated once you earn 30 points. The welcome package includes 25 games. In addition to the same, you get access to a reward point redemption rate of 30, fast cashout, birthday bonus, and 5 games for Sunday spins, and live tournaments.
- The third level, silver, is activated when you reach 60 points. It gets you a reward point redemption rate of 30, fast cashout, birthday bonus, 10 games for Sunday spins, and live tournaments. You also get a welcome package of 50 games.
- The gold level is the fourth one, which unlocks the welcome bonus of 50 Games + 50% + 50% extra bonus! At this level, you get a reward point redemption rate of 25, fast cashout, birthday bonus, 20 games for Sunday spins, and live tournaments. To reach it, you need 350 points.
- Platinum is the fifth level and it gets you a progressive welcome package across three days. Day 1 offers a £50 bonus, day 2 offers a bonus on all deposits, and day 3 offers exclusive cash back. You’ll need to reach 1,000 points to get here. You also get a reward point redemption rate of 23, fast cashout (express process), birthday bonus, 40 games for Sunday spins, and live tournaments, higher deposit and cashout limits, personalised offers, personal account manager, and monthly cashback.
- The premium level can only be unlocked by personal invitation. It gets you a progressive welcome package. The first day gets you a £50 bonus, day 2 offers an upgraded bonus on all deposits and day 3 offers exclusive cash backs. You also get a reward point redemption rate of 20, fast cashout (express process), birthday bonus, 50 games for Sunday spins, and live tournaments, higher deposit and cashout limits, personalised offers, personal account manager, and double monthly cashback.
- The prestige level can only be unlocked by personal invitation as well. It gets you a progressive welcome package. The first day gets you a £100 bonus, day 2 with 50 prestige games, and day 3 gets you an exclusive cashback offer. You also get a reward point redemption rate of 15, fast cashout (express process), birthday bonus, 50 games for Sunday spins, and live tournaments, higher deposit and cashout limits, personalised offers, personal account manager, and triple monthly cashback.
Luckland’s Diverse Roster of Casino Games
After spending 15+ hours at Luckland Casino, my conclusion is that its collection of games is a diverse one. I was impressed with the number and variety of its casino games. You’ll find classic slots, live casino games and numerous sports to bet on here.
Hallmark Casino Games
The casino hosts popular slot titles like Book of Dead, Mayan Blaze, Fire Joker, Sweet Bonanza, etc. It collaborates with world-renowned game developers, so you will find NetEnt online slots, IGT slots, and many others in their game library.
Additionally, Luckland Casino also hosts bespoke and fun table games like Lightning Roulette and MultiPlay Blackjack. You can play games like Craps, Keno, Bingo, etc., to blow off the steam, too.
Interactive Live Casino
The live casino at Luckland is absolutely loaded with some of the most stunning titles in the online casino world. You’ll find popular game shows like Monopoly Live, Crazy Time game, Deal or No Deal Live, Mega Ball and other exciting live dealer titles including Lightning Baccarat, and much more. The immersive gameplay of these live games also makes Lucklandone of my favourites.
All Inclusive Sportsbook
Similar to Luckland’s Casino game assortment, its sportsbook is equally good. It’s hard not to find a sport you want to bet on here. The brand offers the run of the mill sports like Football, Tennis, Basketball, Baseball, and Boxing
However, it also caters to a niche audience with rarer sports like greyhound racing, horse racing, Darts, Futsal, and more. The reason I like Luckland so much is also because its sportsbook includes my favourite eSports: Counter Strike and Valorant.
Web Design and Accessibility
Luckland Casino is one of the better ones when it comes to its visual features. Apart from its cool design, the website hosts an accessible layout with everything at your disposal once you login.
The drop down menu at the left corner of the screen opens up the exclusive membership, search and FAQ segment, while the casino, live casino, and sports betting options are displayed on a ribbon at the top of the screen.
Login and join buttons are located in the top right corner and easy to spot.
Taking a turn away from the aesthetics, I found Luckland to be above par in terms of load speed. I didn’t experience any lagging or glitches while playing on my mobile, and the experience was just as great as on my laptop.
Play on the Go – Mobile Interface and Compatibility
While there’s no dedicated app for iOS or Android, my tests show that Luckland website is super accessible via mobile devices. It’s compatible with most Android and iOS versions, making it easy to hop on to.
Luckland Casino is designed as a mobile-friendly platform, especially in comparison to most websites out there.
Luckland Casino Payment Methods
Credible payment options vouch for a site’s trustworthiness. Luckland Casino, in my opinion, has one of the most comprehensive list of payment options you’ll find.
Deposit Method | Deposit Time | Min. Deposit Amount |
---|---|---|
Instant | £10 | |
Instant | £10 | |
Instant | £10 | |
Instant | £10 | |
Instant | £10 | |
Astropay | Instant | £10 |
Instant | £10 | |
Instant | £10 | |
Instant | £10 |
The low deposit amount is excellent if you want to test the waters and see if you like the feel of the casino. I deposited via Skrill, and my funds hit the account in under 10 minutes.
Withdrawals: Fees, Payout Times and Limits
Withdrawal Method | Withdrawal Time | Min. Withdrawal Amount | Max. Withdrawal Limit |
---|---|---|---|
VISA Debit Cards | 0-6 days | £10 | No limit |
MasterCard Debit Cards | 0-6 days | £10 | No limit |
Bank Transfer | 2-6 days | £10 | No limit |
Trustly | 0-4 days | £10 | No limit |
Paypal | 0-2 days | £10 | No limit |
Astropay | 3 days | £10 | No limit |
MuchBetter | 0-2 days | £10 | No limit |
Skrill | 0-2 days | £10 | No limit |
E-Wallets
PayPal is one of the most used payment methods worldwide. It needs no introduction. PayPal withdrawals are processed instantly and withdrawal can take up to 2 business days.
Debit Cards
Luckland accepts Visa and MasterCard debit cards and processes these payments instantly. However, due to stricter security measures and a longer process, the withdrawal time can range up to 6 business days.
This is a long time to wait for a withdrawal, but my experience with British casinos shows that it’s quite standard for debit cards.
Bank Transfers
The standard bank transfer option is also available. The time duration for transactions ranges from 2-6 business days for this payment method.
To sum up, Luckland has an impressive list of payment methods. It adds to the authenticity and credibility of this casino.
As a plus, the low deposit amount makes it accessible to players on the budget or those seeking to give this casino a quick go to determine whether it’s their cup of tea.
Responsible Gaming at Luckland Casino
After checking all of the features available, I can safely say that Luckland takes responsible gambling seriously. Self-exclusion program is available at almost all UK casinos, but this casino offers more.
Its support team is trained to identify behaviour that leads to gambling addiction and irresponsible gambling. The staff is educated to take active measures to help players who encounter such issues.
You’ll find the following responsible gambling features at Luckland Casino:
- A self-exclusion program: as soon as you enrol, your access to Luckland will be auto-blocked and you’ll stop receiving promotions from the website.
- You can set a maximum wager amount. It automatically blocks you from placing bets when your limit is reached.
- Finally, the casino offers seamless access to your bet history and account without indulging you in casino games or promotional content.
Customer Support
| |
📞 Toll-Free Number / Phone support | Not Available |
💬 Live Chat | Available |
⭕ Other | FAQs and Contact Form |
You can reach Luckland’s executives using the live chat and email. You’ll find them on the site’s ‘About Us’ page. The customer support team is available 7 days a week from 8:00 CET to 0:00 CET.
I contacted the support via live chat and email to test their responsiveness and knowledge. My experience was mostly positive. The staff is helpful and kind, but if you need immediate assistance, I don’t recommend using email.
I had to wait for around a day to receive a reply, and although it’s a standard response time in the online gambling, I prefer quicker responses.
Fair Play Commitment
Due to the increasing number of live casino games and live sports games, Luckland has implemented an industry standard ‘Fair Play’ system. Their Random Number Generator (RNG) is used to determine the outcome of their live games.
The software is tested on a regular basis by Luckland to provide a set pay-out percentage. Additionally, the brand cooperates with the top gambling authorities and commissions to ensure legal compliance with their fair play system.
My Final Verdict: Is Luckland Casino Worth Playing?
After an extensive research and testing the platform on both mobile and laptop, I think Luckland Casino is one of the premium sites out there. I’ll give you an overview of my opinion on each segment of this casino site and leave the rest up to you.
To begin with, the website and gaming interface of Luckland follow the latest trends and security measures. While most casinos online focus on offering a hefty welcome bonus, Luckland keeps it simple.
The welcome bonus is a solid option to new players and isn’t bad for veterans, either. But once you enter the Luckland ecosystem, there’s a fiesta of bonuses all around you. That’s something I particularly liked about this casino.
Its diverse game collection is one of its strongest pros. It provides classic games alongside more niche categories like eSports betting.
The diverse payment options make Luckland unique and highly credible. From trusted e-wallets like PayPal, secure debit card options like Visa and MasterCard, to traditional bank transfers, and newer methods like Trustly or Astrpay, Luckland has it all.
I’ve identified a few more strong points to this casino: it is a mobile-friendly website committed to responsible gaming, keeping up with the industry standard RNG for fair play.
When you take all of this into account, you’ve got a casino unlike any other. So, my verdict on Luckland Casino is that it’s one of the few casinos that prioritise its customers beyond everything.
FAQs
How can I cashout winnings?
You just need to click on the cashier option in the lobby and choose the cashout option. Once you do, you’ll be presented with withdrawal methods. Choose one that fits you correctly and cashout. Fill out the short form given after this and click on the cashout button. The refund will be processed and can take anywhere between 0-6 business days depending on your chosen method of payment. Players can make multiple cashout requests too, in a 24-hour period. To track the status of your cashout request, visit the ‘My Account’ section in the lobby.
Where can I find game info?
To find game information, you have to search for the help button. This button will give you all the information you need regarding the game. By tapping on it, you can learn how to play the game via the detailed instructions given.
Additionally, you can also get information regarding prize amounts, odds, etc. This section lists the volatility, pay-out percentage and much more. For any additional help, you can always contact Luckland’s customer support as they are available 7 days a week via either live chat or email.
Is there a minimum wagering requirement?
Yes, at Luckland casino, the minimum wagering requirement to cashout your bonus is 35x. This is quite low as compared to several of the best casinos out there! For instance, you’d need to wager at least £700 to cash out a bonus of £20.